Answers from the experts!
Frequently Asked Questions
These are the most frequently asked questions about CoolRooms. Please feel free to contact us if you don’t see your question answered below.
DOES THE UNIT HAVE DIGITAL TEMPERATURE MONITORING?
DIGITAL TEMPERATURE MONITORING – Located on the outside of the cool room and freezers, you will always be able to see the internal temperature of the unit. Temperatures are set to meet Food Safety legislation however, depending on your reason for hiring they are easily adjusted to suit your requirements.
DO UNITS WORK OUTSIDE WITHOUT ANY PROTECTION?
COOLROOM / FREEZER HOUSING – Housing equipment is fitted to all coolroom/freezer options including display fridges. Housing ensures the protection of staff, customers and bystanders whilst reliably managing noise pollution and environmental parameters. Housing also ensures the reliable working order of your coolroom or freezer hired.
ARE ALL WALK-IN COOLROOM/ FREEZER DOORS FITTED WITH EMERGENCY EXIT HANDLES?
EMERGENCY HANDLE – All coolroom and freezer options are fitted with an emergency handle. The emergency handle stops you from getting locked inside the coolroom/ freezer. A dynamic safety option for customer security.
DO ALL THE PRODUCTS PROVIDED MEET ELECTRICAL SAFETY LEGISLATION?
ELECTRICALLY TAGGED EQUIPMENT – AK Coolroom and Freezer Hire ensures all coolroom, freezer and display stock hired is managed according to the Australian Electrical Standards regulations. AK Coolroom Hire guarantees the electrical reliability of your hired unit.
HOW ARE UNITS SECURED WHEN THEY ARE LEFT ONSITE?
DRAWBAR LOCKS – Fitted to all coolroom and freezer trailers hired, these drawbar locks prevent units from being towed away once onsite, ensuring the additional safety of your product.
DO ALL COOLROOMS/FREEZERS/FRIDGES CONTAIN INTERNAL LIGHTING?
INTERNAL LIGHTING – All cool room and freezer options are fitted with internal lighting to ensure no matter what time of the day or night you will be able to see when inside the unit.
HOW ARE TRAILER UNITS SECURED ONSITE?
WHEEL CLAMPS – Ensuring the safety of your product these wheel clamps are fitted to all cool room and freezers once on site at your desired location.
ARE TRAILER UNITS/SKID COOLROOM/FREEZERS/FRIDGES LOCKABLE?
PADLOCKS AND KEYS – All coolroom and freezer options are fitted with security to ensure your product is safe. These are provided at no additional cost and available on request.
DO YOU DELIVER ON TIME?
RELIABLE DELIVERY – We guarantee a prompt and reliable delivery and pick up for orders of all sizes and locations. We can work with your delivery and collection parameters so if you have a need outside of standard business hours then let us know at the time of booking.
DO YOU OFFER CONTACTLESS DELIVERY?
CONTACTLESS RELIABLE DELIVERY – With recent changes resulting from the current health crisis AK Coolroom & Freezer Hire can facilitate contactless reliable delivery and collection for orders of all refrigeration hire options and locations. Let us know at the time of booking if you need us to facilitate a contactless delivery process and we will ensure we work with you to meet your business requirements.
ARE ALL COOLROOMS/FREEZERS FITTED WITH SHELVING?
COOLROOM/FREEZER SHELVING – All shelving fitted within our coolroom, freezer and display fridge/freezer refrigeration options meets the legislative requirements of Food Safety legislation.
ARE ALL COOLROOMS/FREEZERS AUSTRALIAN DESIGNED AND ENGINEERED?
COOLROOM/FREEZER DESIGN AND ENGINEERING - All AK Coolroom & Freezer Hires, portable trailer mounted coolrooms and freezers, skid coolrooms and freezers and SKOPE double door fridges and single door fridges are Australian designed and engineered. Where we are able we will alway choose Australian products and services to supply our business and clientele. This is part of our Corporate responsibility and forms part of our Sustainability Plan.
ARE ALL COOLROOMS/FREEZERS MAINTAINED BY ARCTIC APPROVED AUSTRALIAN BUSINESSES
COOLROOM/FREEZER MAINTENANCE - At AK Coolroom & Freezer Hire all our Coolrooms, Freezers and Display Refrigeration are maintained by Australian businesses who are Arctic (Australian Refrigeration Council) approved suppliers only. By using Arctic approved suppliers we guarantee that they will meet with the Minimum Energy Performance Standards (MEPS) star rating labelling scheme. The Australian Refrigeration Council (ARC) Licence scheme is the Australian Government's response to their obligations under the Montreal Protocol. The Australian Government has specific laws to help protect the environment and minimise any further damage to the atmosphere caused by refrigerant gas. That is why the ARC Licence scheme is vital to achieving a better quality environment for Australia and why AK Coolroom and Freezer Hire will only use Arctic approved suppliers for all their business maintenance. We all have a responsibility to maintain and improve our environmental footprint.
HOW ARE ALL COOLROOMS/FREEZERS CLEANED AND SANITISED?
COOLROOM/FREEZER CLEANING PROCESSES - At AK Cool Room & Freezer Hire we guarantee that you will receive the cleanest Coolrooms and Freezers across Melbourne. Considering Food Safety and our environmental responsibilities AK Coolroom & Freezer Hire uses only hospital grade Australian Therapeutic Goods Association (ATGA) approved cleaners and sanitisers. All the products used in our stringent cleaning processes are from Australian suppliers and have been tested and allocated with a Therapeutic Goods Association (TGA) approved number. By using products from Australian suppliers that carry a TGA approved number we guarantee that the appropriate testing has been undertaken and the claims made by the product have undergone appropriate testing to prove the claims.